For self-managed NDIS plans
Self-managed NDIS, without the admin tax.
Invoices in by email. Claims ready in the portal's order. Your workers paid the day the NDIS money lands — with a record of every invoice, claim and payment.
Free for families and the support workers they pay. No card.
Already using Sortaroo, or a support worker checking an invoice? Sign in
On your phone, get the app from App Store or Google Play.
- Stored in Australia Invoices and records are kept in Sydney, and bank details are encrypted.
- Your money never moves through us You pay from your own banking app. We never hold or move money.
- You stay in control You check every invoice and submit every claim yourself.
- Free, for you and your workers No card, no fees and no ads. Your workers see where their invoices are up to.
How it works
Three steps, the same every fortnight — on your phone or your computer.
- 1
Forward it. We read it.
Every provider gets one address to CC. A PDF, a photo, a spreadsheet, a Word document or just a "view invoice" link — Sortaroo reads the amount, dates, invoice number and ABN, and you check it in a glance.
- 2
Claim it in the portal's order
Every field the NDIS portal asks for, in the order it asks, one tap to copy. You submit it yourself — Sortaroo never logs in to the portal for you.
- 3
Pay the day the money lands
Enter the deposit and Sortaroo matches it to the claims it covers. The pay list has each provider's BSB and account or PayID, the amount and a reference, ready for your banking app.
The things that go wrong, caught
- Nothing lapses Every claim's 90-day window is watched, with a warning at 30 and 15 days left.
- No double claims The same invoice sent twice, or a corrected one, is caught before it becomes a second claim.
- Bank-detail fraud checks New bank details on an invoice are held until you've rung to check, and a first payment to anyone is flagged.
- One screen for what needs you Held senders, missing files, money landed with someone still unpaid — most urgent first.
For support workers
Your workers see where every invoice is up to
They sign in with the email on their invoices — nothing to install, nothing to pay — and see each one received, claimed, paid by the NDIS and paid to them, for everyone they work with. Fewer "has it been paid yet?" messages for you.
Workers who don't have an invoice template can use our free one at sortaroo.com.au.
Free. Everything in it.
$0 for families and workers
- No card, no subscription and no ads.
- Every provider, invoice and claim — no per-invoice fees.
- Free for your support workers too.
- Your records are yours: download or delete everything at any time.
Questions
Does Sortaroo submit claims to the NDIS for me?
No. It gets each claim ready in the order the NDIS portal asks for it, and you submit it yourself. Sortaroo never logs in to your NDIS account, so nothing is claimed that you haven't seen.
Does it pay my support workers?
No — you pay them from your own banking app, as you do now. Sortaroo has their payment details, the amount and a reference ready to copy, and records the payment when you mark it paid.
What do my support workers need to do?
CC one email address on their invoices. That is all. If they want to see where each invoice is up to, they sign in with the email on their invoices — free, nothing to install.
I manage my own plan. Is it for me?
Yes. Sortaroo is for anyone self-managing an NDIS plan: participants managing their own, and family members or nominees managing one for someone else.
Is it really free?
Yes, for families and support workers alike: no card, no fees and no ads, and we never sell your information. If that ever changes, we'll email you at least 30 days before, and nothing is charged unless you choose to pay.
What if an invoice is a photo, a spreadsheet or a link?
It reads PDFs, photos, spreadsheets and Word documents, and follows the "view invoice" links that tools like Rounded, Xero and QuickBooks send. Anything it cannot read, you type in, with the file kept.
Is my information safe?
Your invoices and records are stored in Sydney, bank details are encrypted, and invoice files are deleted 90 days after they are paid. You can export or delete everything from your account at any time.
Take the admin off your plate.
Set up in minutes: we give you the address, you forward your next invoice.
Get started — it's freeSupport worker? Sign in with the email on your invoices.
On your phone, get the app from App Store or Google Play.