Terms of use
Last updated 12 September 2026. Sortaroo is run by Stray Anchor Pty Ltd (Australia).
What Sortaroo does, and what it does not
Sortaroo keeps track of invoices from your support workers, helps you get the details into the NDIS portal quickly, works out which reimbursement covered which invoices, and reminds you who still needs paying.
Sortaroo never submits a claim for you and never moves money. You make every payment request in the myGov NDIS portal yourself, and you pay your workers yourself from your own bank. We are not connected to the NDIA and we are not a plan manager.
Not advice
Sortaroo is a record-keeping tool. It is not financial, tax, legal or plan-management advice, and it takes no view on whether a particular support is claimable under your plan. The reminders it shows — including the 90-day claiming deadline — are a convenience, not a guarantee. Checking that a claim is valid and made in time remains yours.
Getting it right is a shared job
Sortaroo reads invoices automatically where it can, and it can misread one. That is why every invoice it reads is shown to you to confirm before it joins your ledger. Please check the amounts and dates. We are not responsible for a claim rejected, missed or overpaid because a figure was wrong.
Your account
Keep your sign-in email secure, and treat your forwarding address and any worker links as private. You can delete your account, and everything in it, at any time under Account.
Paying for it
Subscriptions are billed through Stripe on the web. You can cancel at any time and keep access until the end of the period you have paid for. If you cancel, your data stays until you delete your account.
Availability
We try to keep Sortaroo running and your data safe, but we do not promise it will never be unavailable. To the extent the law allows, our liability is limited to what you paid us in the previous twelve months. Nothing here excludes rights you have under the Australian Consumer Law.
Changes
If we change these terms in a way that matters, we will tell you by email before it takes effect. Questions: hello@sortaroo.app.